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Latest Articles - Page 65

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Sunward's Online & Mobile Banking System: One Year Later

We have performed a number of updates to our new online and mobile banking system to ensure it is meeting the needs of our members.

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Online Banking Access for Joint Account Owners

Based on member feedback, we have implemented an online banking enhancement allowing joint owners on personal accounts the ability to see and transact on those accounts in online banking.

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Tips for Using Sunward Automated Phone Banking

Sunward’s automated phone banking system gives members 24/7 access to their accounts. It is designed to provide options based on your specific accounts.

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What is Product ID?

Product ID, formerly “type and suffix,” is the four-digit number that identifies Sunward members’ sub-accounts, such as individual savings, checkings, term certificates, etc. 

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Member Feedback Drives Statement Enhancements

Sunward values your feedback. We have made several improvements to monthly account statements based on recent input from our members.